American Water, which serves Orland Hills residents, provides qualifying customers with financial assistance through the H2O Help to Others Program to help them manage water bills. This customer assistance program, created by Illinois American Water and Illinois Salvation Army agencies, helps provide supplemental funding to residents who would otherwise have trouble paying their bills.
H2O Help to Others is supported by contributions from Illinois American Water and voluntary contributions from customers. Any residential customer with a delinquent account and demonstrated financial need due to an emergency state (not chronic or intentional delinquency) may be eligible to apply. Individuals applying for assistance must be Illinois American Water residential customers and may apply for assistance one time per calendar year.
For more information on this and other assistance programs available to area residents, please contact Alexis at (708) 403-4222.